Privacy Policy

HEINZ-GLAS takes the protection of personal data very seriously. We want you to know when we store which data and how we use it. As a company under private law, we are subject to the provisions of German law concerning data protection (BDSG). We have taken technical and organizational measures to ensure that the provisions of data protection are observed both by ourselves and external service suppliers.

Personal Data

Personal data refer to information, which can be used to learn your identity. This includes information such as your correct name, address, postal address and telephone number. Information, which cannot be linked to your real identity (e.g., favorite websites or the number of users of a site), are not covered by this. You can use our online offer on principle without disclosing your identity. When you use online forms of this website, we ask for your name and other personal information. You can decide freely whether you enter this information. We store your information on specially protected servers in Germany. Only a few specially authorized people, who are responsible for the technical and commercial support of the server, have access to it. In connection with your access, data are stored for security purposes, which might enable identification (e.g., IP address, date, and time and pages views). No person-related assessment is performed. The right to statistical assessment of anonymized data records is reserved.

Passing on personal information to a third party

In the case of product orders, we only use your personal information within our company and its affiliates. We do not pass on your data to third parties without your expressed consent. If data are passed on to service suppliers within the context of order data processing, this is only done with compliance with the BDSG, other legal provisions and contractually with our Privacy Policy. Insofar as we are obligated due to a court order, we shall communicate your data to offices authorized to receive this information.

Right to revocation

If you have provided us with personal data, you can delete them at any time. Data for invoicing and accounting purposes are not affected by a notice of termination or a deletion.

Use of cookies

This website uses Google Analytics, a web analysis service of Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On behalf this website’s owner, Google will use this information to evaluate your use of the website, compile reports about website activities, and provide the website’s operator with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. You can prevent storage of cookies by appropriately setting your browser software; in this case, however, please note that you might not be able to fully use all functions offered by this website. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:


Persons younger than 18 should not transmit any personal data to us without the consent of their parents or guardian. We do not request personal data from children, do not collect them and do not forward them to third parties.